Privacy Policy - Tundra-orbit

Introduction

Tundra-orbit is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you:

Submit enquiry forms on our website
Register for our streaming services
Subscribe to our newsletter
Contact us via email or other communication channels
Participate in surveys or promotional activities

This information may include your name, email address, company name, job title, and any other details you choose to share.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

IP address and geographic location
Browser type and version
Operating system
Pages visited and time spent on each page
Referring website addresses
Device identifiers

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide customer support
To deliver and improve our streaming services
To send you service-related communications
To analyse website usage and improve user experience
To comply with legal obligations
To protect against fraudulent or illegal activity

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist us in operating our business, subject to confidentiality agreements
When required by law or to respond to legal process
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

Your Rights

Under Australian Privacy Principles, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Opt out of marketing communications
Lodge a complaint with the Office of the Australian Information Commissioner

International Data Transfers

Your information may be transferred to and processed in countries other than Australia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Level 14, 367 Collins Street, Melbourne VIC 3000, Australia