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Get in Touch

Whether you have questions about our services, need technical guidance, or want to discuss a potential project, our team is available to help. We typically respond to enquiries within one business day.

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Office Address

Level 14, 367 Collins Street
Melbourne VIC 3000
Australia

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Business Hours

Monday to Friday: 9:00 AM - 6:00 PM AEST
Saturday: 10:00 AM - 2:00 PM AEST
Sunday: Closed

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Service Coverage

On-site services available throughout Australia
Remote streaming support available internationally

Prefer to Start Online?

Use our enquiry form to provide details about your project and receive a tailored response.

Submit an Enquiry

Melbourne CBD Office Location

Frequently Asked Questions

Quick answers to common enquiries about working with us

How quickly can you set up a stream?

For standard webinars using our cloud platform, setup can be completed within 24-48 hours. Multi-camera event productions typically require 2-3 weeks of lead time for proper planning and coordination.

Do you provide equipment?

Yes, our on-site services include all necessary equipment. For cloud-based streaming, you can use your existing cameras and computers with our software, or we can recommend hardware configurations suited to your needs.

What happens if there is a technical issue during a live stream?

Our production services include dedicated technical support throughout the broadcast. We monitor stream health continuously and have backup systems ready to activate instantly if any primary component fails.

Can you stream to multiple platforms simultaneously?

Absolutely. Our infrastructure supports simultaneous broadcasting to YouTube, Facebook, LinkedIn, Vimeo, and custom RTMP destinations. There is no limit to the number of destinations.

The information presented on this website is intended for general informational purposes and should not be considered as professional technical advice. Results and performance may vary based on network conditions, equipment specifications, and other factors outside our control. We recommend consulting with our technical team to assess suitability for your specific use case before making purchasing decisions.